Refund Policy

14-Day Money-Back Guarantee

If a course isn’t right for you, ask for a refund within 14 days of purchase and you’ll get your money back in full. No questions asked.

How to Ask for a Refund

Our orders are processed by our online reseller Paddle.com, the Merchant of Record, which handles refunds. Either:

• Use the link in your Paddle receipt email, or look up your order at paddle.net; or
• Email us at support@kyleteachesbass.com with the email address you bought with, and we’ll take care of it.

What Happens Next

• The refund goes back to the payment method you used. Depending on your bank, it can take 5 to 10 business days to show up.
• Once a course is refunded, your access to that course ends. Your account and any other courses you own aren’t affected.

Orders Paid Through Stripe

Courses bought before we moved our checkout to Paddle were sold directly by us through Stripe. If your receipt came from us rather than Paddle, the same guarantee applies: email us at support@kyleteachesbass.com and we’ll refund you ourselves.

Questions

See our Terms of Service, or contact us at support@kyleteachesbass.com.